ManaApt is an app that residential buildings (apartment associations) use to manage maintenance collections, expenses, announcements and maintenance requests. This policy explains what information the app handles, why, and the choices you have. "We" means ManaApt.
Your login
You can't sign up by yourself. Your building's admin creates your login in the app. For your login we keep your email address, name, flat number and role (resident or admin). Passwords are handled by Google Firebase Authentication and we never see them. The temporary password your admin sets is deleted once your login has been created.
What your building records in the app
Your building's admins enter and manage these records:
- Flat details: owner and tenant names, mobile numbers, email, floor and water-meter number
- Family members' names and birthdays, and wedding anniversaries, if your building chooses to add them
- Maintenance payments (amount, date, payment mode and reference) and water-meter readings
- Building expenses, announcements and committee members' names, flat numbers and mobile numbers
- Contact details of vendors your building uses (for example plumbers and electricians)
- Maintenance requests residents raise, with the resident's name and flat number
The app does not collect your location, contacts, photos or files, and it has no advertising, analytics or tracking tools.
How the information is used
Only to run the app for your building: showing dues and payments, monthly reports, announcements, maintenance requests, the vendor directory and upcoming birthdays. We do not sell or rent your information, and we do not use it for advertising.
Who can see it
- Your own building only. Members see their building's information according to their role, and only your building's admins can change it. People in other buildings using ManaApt cannot see your building's data.
- ManaApt support can access it to set up logins and to help your building when asked.
- Google Firebase (Authentication, Cloud Firestore and Hosting) stores and processes the data for us as our service provider.
Storage and security
Data is stored on Google Firebase servers. It is encrypted in transit (HTTPS) and at rest, and access is enforced by security rules that limit each building's data to its own members.
Keeping and deleting your data
Your information is kept while your building uses ManaApt. To delete your login:
- ask your building admin to revoke it in the app, which removes your login right away; or
- email manaapt.help@gmail.com from your registered email address. We delete your login and personal details within 30 days.
Payment and expense records can stay with your building as part of its accounts. When a building stops using ManaApt, its data is deleted on request.
Children
Logins are for adult residents. Family members' names and birthdays, which can include children, are only ever entered by residents or building admins, and are visible only within that building.
Changes to this policy
If this policy changes, we will update this page and its effective date.
Contact
Questions or requests: manaapt.help@gmail.com